Index/Researcher–Participant Chat

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Design27 min
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Researcher–Participant Chat

Two strangers, one of them anonymous, allowed to talk only while a study says so, at a scale where the hard part is policy rather than throughput.

What they’re really testing: Scale is easy. The hard part is authorization the chat service doesn't own: study lifecycle, a participant who must stay anonymous, and staff who must see everything without becoming the leak.

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What’s inside

  • Primary concepts and the hard part
  • Requirements
  • API / Model
  • High-level architecture
  • Trade-offs and deep dives
  • Possible follow-up questions